I believe that it is important to be fair and not to hold grudges. In that spirit, I want to report that the folks at Old Glory 15s contacted me on Monday admitting that they had made an error on the mailing label. The result was that the package they had promised was returned to them. An apology was offered along with a gesture to make things right.
Old Glory 15s could have just ignored me. They didn't. Instead, they did all I could reasonably expect to try to make things right, and even went beyond that. I felt I needed to acknowledge that publicly.
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It's good to hear of such good service.
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